Guest Experience Host — Flexible Hours & Growth

Shell Shack Mesquite; Mesquite (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee meal discounts

Flexible scheduling

Advancement opportunities

Job summary

Shell Shack Mesquite is seeking a warm, organized Host/Hostess to greet guests, manage reservations, and ensure a smooth arrival and departure experience. You will escort guests to tables, present menus, maintain the host stand and waiting areas, and coordinate seating with servers to keep service flowing.

A courteous, professional demeanor and strong communication help you handle calls, answer questions, and assist with special seating requests in a fast-paced environment.

Qualifications

• Previous host/hostess or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Professional, polished appearance and demeanor.
• Ability to stay calm in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet guests warmly as they arrive.
• Manage reservations and waitlists efficiently.
• Escort guests to tables and present menus.
• Maintain cleanliness of the host stand and waiting area.
• Communicate guest needs and table availability to servers.
• Answer phone calls and take reservations.
• Assist with special seating requests and accommodations.
• Monitor dining room flow and coordinate seating to maximize efficiency.
• Support team with service tasks as needed.

Skills

Customer service

Communication

Interpersonal skills

Professional appearance

Calm under pressure

Attention to detail

Job description

Shell Shack Mesquite is seeking a warm, organized Host/Hostess to greet guests, manage reservations, and ensure a smooth arrival and departure experience. You will escort guests to tables, present menus, maintain the host stand and waiting areas, and coordinate seating with servers to keep service flowing.

A courteous, professional demeanor and strong communication help you handle calls, answer questions, and assist with special seating requests in a fast-paced environment.