Guest Experience Host - Flexible Hours & Growth

IHOP; Grand Island (NE); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in Grand Island, NE seeks a Host/Hostess to greet guests, seat them promptly, and assist with phone orders and To-Go orders. You will lift up to 50 pounds, stand for long periods, and work in a fast-paced environment.

Responsibilities include managing wait lists, taking orders, and ensuring excellent guest experiences. Flexible shifts and teamwork are essential to succeed in this role.

Qualifications

• Prior hosting experience preferred.
• Ability to multitask and work in a fast-paced environment.
• Ability to lift 25–50 pounds and stand for up to 8 hours.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Skills

Communication skills

Team player

Multitasking

Flexible shifts

Job description

IHOP in Grand Island, NE seeks a Host/Hostess to greet guests, seat them promptly, and assist with phone orders and To-Go orders. You will lift up to 50 pounds, stand for long periods, and work in a fast-paced environment.

Responsibilities include managing wait lists, taking orders, and ensuring excellent guest experiences. Flexible shifts and teamwork are essential to succeed in this role.