Guest Experience Host - Flexible Hours & Advancement

IHOP; Zion Crossroads (VA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP is seeking a Host/Hostess to greet guests, seat them promptly, and assist with To-Go orders in a fast-paced setting. You will answer phones, manage wait lists, and provide menu recommendations with a friendly attitude.

Ideal candidates will show teamwork, strong communication, and the ability to multitask while handling money and delivering a positive guest experience. Flexible shifts and a team-oriented culture are offered.

Qualifications

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests.
• Process To-Go and Delivery Orders.
• Manage Wait List when the restaurant is busy.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant.
• Providing exceptional customer experience.

Skills

Teamwork

Communication skills

Money handling

Multitasking

Shift flexibility

Tools

Order software

Job description

IHOP is seeking a Host/Hostess to greet guests, seat them promptly, and assist with To-Go orders in a fast-paced setting. You will answer phones, manage wait lists, and provide menu recommendations with a friendly attitude.

Ideal candidates will show teamwork, strong communication, and the ability to multitask while handling money and delivering a positive guest experience. Flexible shifts and a team-oriented culture are offered.