Hospitality Host — Flexible Hours & Growth Path

IHOP; Urbandale (IA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in Urbandale, IA is seeking a friendly Host/Hostess to greet guests, seat them promptly, and assist with phone inquiries and To-Go orders. You will upsell items when appropriate, manage the wait list, and communicate order details to the kitchen.

The position requires good communication, teamwork, and the ability to lift 25–50 pounds and stand for extended periods. Flexible shifts and extensive training are provided to help you grow within IHOP's breakfast culture and guest-service focus.

Qualifications

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

IHOP in Urbandale, IA is seeking a friendly Host/Hostess to greet guests, seat them promptly, and assist with phone inquiries and To-Go orders. You will upsell items when appropriate, manage the wait list, and communicate order details to the kitchen.

The position requires good communication, teamwork, and the ability to lift 25–50 pounds and stand for extended periods. Flexible shifts and extensive training are provided to help you grow within IHOP's breakfast culture and guest-service focus.