Guest Experience Host - Flexible Hours & Growth

IHOP; La Plata (MD); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in La Plata, MD is seeking a friendly Host/Hostess to greet guests, seat them promptly, answer phones, and manage To-Go orders while maintaining a cheerful dining room.

You should have good communication, be able to lift 25–50 pounds, stand for up to 8 hours, multitask, and work in shifts as a team player. Competitive pay, flexible hours, extensive training, and clear advancement opportunities are offered.

Qualifications

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Skills

Communication

Teamwork

Multitasking

Cash handling

Tools

POS software

Job description

IHOP in La Plata, MD is seeking a friendly Host/Hostess to greet guests, seat them promptly, answer phones, and manage To-Go orders while maintaining a cheerful dining room.

You should have good communication, be able to lift 25–50 pounds, stand for up to 8 hours, multitask, and work in shifts as a team player. Competitive pay, flexible hours, extensive training, and clear advancement opportunities are offered.