Guest Experience Host - Flexible Hours & Advancement

IHOP; Wheaton (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in Wheaton, MD is seeking a friendly Host to greet guests, seat them, and guide the flow of dining experiences. You will assist with to-go and delivery orders, manage wait lists, and provide menu recommendations to guests while maintaining a positive, attentive demeanor.

The role requires multitasking, teamwork, and reliable cash handling. Flexible shifts and a focus on guest satisfaction are essential in this fast-paced dining environment.

Qualifications

• Prior experience as a host is a plus
• Must showcase teamwork and communication skills
• Must be able to handle money transactions responsibly
• Must be able to multitask and act quickly
• Must be flexible and ready to work in shifts
• Must be a team player

Responsibilities

• Greeting, seating, and escorting guests
• Opens door for guests arriving and departing
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information
• Upselling additional products when appropriate
• Taking orders using software, order slips, or by memorization
• Communicating order details to the kitchen staff
• Delivering food and beverages in a timely fashion to outside guests
• Delivering checks and collecting bill payments
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience

Job description

IHOP in Wheaton, MD is seeking a friendly Host to greet guests, seat them, and guide the flow of dining experiences. You will assist with to-go and delivery orders, manage wait lists, and provide menu recommendations to guests while maintaining a positive, attentive demeanor.

The role requires multitasking, teamwork, and reliable cash handling. Flexible shifts and a focus on guest satisfaction are essential in this fast-paced dining environment.