Guest Experience Host - Fast-Paced Korean BBQ

KPOT | Lakeland; Lakeland (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot in Lakeland, FL is seeking a friendly Host to be the first and last impression for guests, guiding them to seating and providing menus in a fast-paced dining environment.

You will greet guests, manage waitlists, answer questions about the menu, and support servers while upholding a positive, hospitality-focused attitude and a commitment to world-class service every touchpoint.

Qualifications

• Strong communication and hospitality-focused attitude.
• Customer service experience is helpful.

Responsibilities

• Greet all guests promptly and warmly upon arrival.
• Provide guests with menus and assist with initial drink orders.
• Answer guest questions regarding the menu and KPOT brand.
• Inform management of large parties, special requests, or guest concerns.
• Answer phones professionally and courteously.
• Handle to-go inquiries or direct them to the appropriate team member.
• Maintain a positive, energetic attitude at all times.

Skills

Strong communication

Hospitality-focused

Customer service

Teamwork

Job description

KPOT Korean BBQ & Hot Pot in Lakeland, FL is seeking a friendly Host to be the first and last impression for guests, guiding them to seating and providing menus in a fast-paced dining environment.

You will greet guests, manage waitlists, answer questions about the menu, and support servers while upholding a positive, hospitality-focused attitude and a commitment to world-class service every touchpoint.