Guest Experience Host — Fast-Paced Korean BBQ & Hot Pot

Ontario Trillium Foundation

Ocala (FL)

On-site

USD 17,000 - 22,000

Full time

6 days ago
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Job summary

KPOT Korean BBQ & Hot Pot in Ocala, FL is looking for a friendly Host to be the first and last impression for guests, ensuring a smooth and enjoyable dining experience. This role suits someone who loves people and thrives in a fast-paced environment.

You will greet guests, manage wait times, seat guests, answer menu questions, and support servers as needed. A positive, hospitality-focused attitude is essential for success in this role.

Qualifications

  • Strong interpersonal and communication skills.
  • Ability to multitask in a fast-paced dining environment.
  • A friendly, guest-focused attitude.

Responsibilities

  • Greet guests warmly and manage arrival flow.
  • Provide accurate wait times and manage waitlists.
  • Seat guests and assist servers with initial drink orders.
  • Answer questions about the menu, brand, pricing, and policies.
  • Help with side work and opening/closing tasks.
  • Monitor table turnover and cleanliness of front-of-house.
  • Maintain a clean and organized host station.
  • Thank guests and invite them to return.
  • Inform management of large parties or guest concerns.
  • Answer phones professionally and direct to team members.
  • Handle to-go inquiries and route to appropriate staff.
  • Keep business cards and menus stocked and ready.
  • Monitor restrooms and report issues.
  • Maintain a positive, energetic hospitality-focused attitude.
  • Additional duties as assigned.

Skills

Customer service
Communication
Hospitality

Job description

KPOT Korean BBQ & Hot Pot in Ocala, FL is looking for a friendly Host to be the first and last impression for guests, ensuring a smooth and enjoyable dining experience. This role suits someone who loves people and thrives in a fast-paced environment.

You will greet guests, manage wait times, seat guests, answer menu questions, and support servers as needed. A positive, hospitality-focused attitude is essential for success in this role.

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