Guest Experience Host - Fast, Friendly Seating

Universal Store; Lafayette (IN); On-site; USD 15,000 - 18,000; Part time

Job summary

IHOP in Lafayette, Indiana is seeking a part-time Host/Greeter to warmly welcome guests, seat them promptly, and maintain a clean dining area. You will answer phones, manage wait lists, and assist with To Go orders as needed.

No prior experience is required; strong English communication and basic math skills help ensure smooth service and guest satisfaction. Training will be provided to meet IHOP standards.

Qualifications

• No prior experience or training required.

Responsibilities

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.
• Rotate station seating to ensure the quality of guest service.
• May handle guest complaints, inquire about the quality of the dining experience, thank guests, and invite them to return.
• Answer the telephone, take messages, and take and complete all To Go orders.
• Maintain a waiting list as necessary.
• Check restrooms hourly to ensure proper stock levels and cleanliness.
• Clear, clean and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per IHOP SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.

Job description

IHOP in Lafayette, Indiana is seeking a part-time Host/Greeter to warmly welcome guests, seat them promptly, and maintain a clean dining area. You will answer phones, manage wait lists, and assist with To Go orders as needed.

No prior experience is required; strong English communication and basic math skills help ensure smooth service and guest satisfaction. Training will be provided to meet IHOP standards.