Guest Experience Host – Dining & VIP Perks
MGM Resorts International
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Benefits offered by this job
Job summary
MGM Resorts International is seeking a friendly Host for the National Harbor dining area. You are the frontline for guest interactions, ensuring a warm welcome and VIP treatment from arrival through seating.
Responsibilities include greeting guests, managing reservations, updating menus, and maintaining a clean, organized podium area. This role emphasizes customer service, professionalism, and teamwork in a high-energy setting.
Qualifications
- Must be at least 18 years old.
- Previous experience in a high volume restaurant is preferred.
Responsibilities
- Greet guests promptly as they enter the restaurant.
- Assist callers with reservations, hours, menu options, and special requests; keep accurate reservation records.
Skills
Job description
MGM Resorts International is seeking a friendly Host for the National Harbor dining area. You are the frontline for guest interactions, ensuring a warm welcome and VIP treatment from arrival through seating.
Responsibilities include greeting guests, managing reservations, updating menus, and maintaining a clean, organized podium area. This role emphasizes customer service, professionalism, and teamwork in a high-energy setting.
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