Guest Experience Host: Friendly Seating & Service

Applebee's Neighborhood Grill + Bar; Benton Harbor (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Benton Harbor, MI is seeking a friendly host/hostess to greet guests, seat them according to the plan, and help maintain smooth dining room flow. You’ll support servers by taking initial orders and keeping the host stand clean and welcoming.

The ideal candidate provides excellent customer service, can work evenings and weekends, stands for long periods, and helps ensure a clean, safe dining environment while delivering a positive guest experience.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM.
• Friendly and outgoing personality.
• Follow appropriate food safety guidelines.
• Able to work a variety of shifts including evenings and weekends.
• Able to stand for long periods of time.
• Ability to transport and carry objects such as a high chair or booster seat.
• Ability to wipe, sweep and carry plates to kitchen.

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests.
• Seat guests according to the established plan and guests’ needs
• Keep host/hostess stand and waiting area clean
• Ensure menus remain clean and stocked
• Complete restroom checks and refill paper products in bathrooms, as needed
• Sanitize and wipe down all tables and sweep the area as needed and resets the table
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM

Skills

Excellent customer service

Friendly and outgoing

Follow food safety guidelines

Evenings and weekends availability

Stand for long periods

Handle high chair/booster seat

Carry plates to kitchen

Job description

Applebee's Neighborhood Grill + Bar in Benton Harbor, MI is seeking a friendly host/hostess to greet guests, seat them according to the plan, and help maintain smooth dining room flow. You’ll support servers by taking initial orders and keeping the host stand clean and welcoming.

The ideal candidate provides excellent customer service, can work evenings and weekends, stands for long periods, and helps ensure a clean, safe dining environment while delivering a positive guest experience.