Guest Experience Host: Warm Welcomes & Seamless Seating

Applebee's Neighborhood Grill + Bar; Ludington (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Applebee's Neighborhood Grill + Bar in Ludington, MI is seeking a friendly host/hostess to greet guests, acknowledge arrivals and departures, and seat them in a welcoming manner to keep the dining room flowing smoothly.

You will support servers, maintain a clean host stand and waiting area, handle menus, restrooms, and table resets, and work flexible shifts including nights and weekends while upholding food safety standards.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM.
• Friendly and outgoing personality.
• Follow appropriate food safety guidelines.
• Able to work a variety of shifts including evenings and weekends.
• Able to stand for long periods of time.
• Ability to transport and carry objects such as a high chair or booster seat.
• Ability to wipe, sweep and carry plates to kitchen.

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests.
• Seat guests according to the established plan and guests’ needs.
• Keep host/hostess stand and waiting area clean.
• Ensure menus remain clean and stocked.
• Complete restroom checks and refill paper products in bathrooms, as needed.
• Sanitize and wipe down all tables and sweep the area and reset the table.
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room.
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM.

Skills

Excellent customer service

Friendly and outgoing

Teamwork

Flexible to shifts

Stand for long periods

Job description

Applebee's Neighborhood Grill + Bar in Ludington, MI is seeking a friendly host/hostess to greet guests, acknowledge arrivals and departures, and seat them in a welcoming manner to keep the dining room flowing smoothly.

You will support servers, maintain a clean host stand and waiting area, handle menus, restrooms, and table resets, and work flexible shifts including nights and weekends while upholding food safety standards.