Cruise Ship Server Assistant: Guest Experience Hero

Hornblower Corp; New York (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

Hornblower Corp is seeking a Server Assistant aboard our scenic passenger vessel in New York. You will support servers, help deliver food and beverages, and contribute to guests' unforgettable cruise experiences with skyline views.

This role requires availability for nights, weekends, and holidays. You must be comfortable standing for long periods, climbing stairs, and keeping dining rooms clean and well organized while delivering friendly, attentive service.

Qualifications

• High School Diploma or equivalent required.
• Must meet minimum state age requirements.
• Previous restaurant or hospitality experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Availability for nights, weekends, holidays, and extended shifts.

Responsibilities

• Provide warm, attentive hospitality to guests throughout their cruise experience.
• Assist servers with delivering food and beverages and clearing used dishes and glassware.
• Scrape, stack, and transport tableware to the galley for cleaning.
• Set up and break down dining rooms and service stations.
• Maintain clean, safe, and organized guest areas and service stations.
• Assist with greeting and seating guests in a welcoming and efficient manner.
• Provide guests with information about menus, service, entertainment, cruise routes, and points of interest.
• Support teammates and complete additional duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Organization

Teamwork

Education

High School Diploma or equivalent

Job description

Hornblower Corp is seeking a Server Assistant aboard our scenic passenger vessel in New York. You will support servers, help deliver food and beverages, and contribute to guests' unforgettable cruise experiences with skyline views.

This role requires availability for nights, weekends, and holidays. You must be comfortable standing for long periods, climbing stairs, and keeping dining rooms clean and well organized while delivering friendly, attentive service.