Guest Experience Host & Cashier

Caesars Entertainment; Reno (NV); On-site; Full time

Job description

Job Summary

Welcomes guests, seats them at tables or lounge, ensures quality and service, courteously greets all guests, and performs cashier transactions accurately according to company policy.

Responsibilities

• Commitment to delivering excellent customer service
• Greet guests in a timely manner
• Provide guests with menus
• Assign guests to tables
• Ensure that dining and serving areas are clean and properly set‑up
• Settle all customer checks in the system accurately
• Receive and record guest reservations
• Speak to guests to ensure satisfaction with food and service
• Exemplify our core values, family‑style service, our mission and vision
• Exemplify our DEI culture
• Perform other job‑related duties as assigned

What You Will Need

• Excellent communication skills, both verbal and written
• Read, write, and communicate verbally in English
• High School diploma or equivalent

Additional Requirements

• Ability to stand for long periods of time
• Repetitive lifting of up to 15 lbs.
• Frequent walking
• Work area subject to variable temperatures
• May be subject to smoking environment and moderate noise

Performance Requirements

Must provide internal/external guests with service excellence, maintain excellent communication and observation skills, and exhibit an easy‑going demeanor to ensure a fun and safe environment. Requires schedule flexibility, including days off, nights, weekends, holidays, and overtime as needed.

Job Info

• Job Identification 84440
• Job Category Food and Beverage & Culinary

EQUIVALENT EMPLOYMENT OPPORTUNITY STATEMENT

Caesars Entertainment is an Equal Opportunity Employer. We do not discriminate against any employee or applicant based upon race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, citizenship, genetic information, protected veteran or military status, or any other protected class. We also provide reasonable accommodations for individuals with disabilities, pregnancy, or religious beliefs.