Host-Full Time- Swing-Ramsay Kitchen

Caesars Entertainment; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Caesars Entertainment in Reno is seeking a Guest Service Associate to warmly greet guests, seat them at tables or lounge, and help ensure quality and service in alignment with company policies.

You will provide menus, take reservations, and settle customer checks, while reflecting our mission, values, and commitment to hospitality. Flexibility for days, nights, weekends and holidays is required.

Qualifications

• Excellent communication skills are required, both verbal and written.
• Read, write, and communicate verbally in English.
• A High School diploma or equivalent is required.

Responsibilities

• Commitment to delivering excellent customer service.
• Greet guests in a timely manner.
• Provide guests with menus.
• Assign guests to tables.
• Ensure that dining and serving areas are clean and properly set-up.
• Receive and record guest reservations.
• Settle all customer checks in the system accurately.
• Speak to guests to ensure satisfaction with food and service.
• Exemplify our core values, family style service, our mission and vision.
• Exemplify our DEI culture.
• Perform other job-related duties as assigned.

Skills

Excellent communication

English proficiency

Education

High School diploma or equivalent

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary\"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.\"
Our Values: “Blaze the Trail, Together We Win, All-In on Service\"
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Welcomes guests, seat them at tables or lounge and help to ensure quality and service courteously greet all guests and perform cashier transactions accurately and according to the Company policy.

How You Will Create the Extraordinary

Commitment to delivering excellent customer service

Greet guests in a timely manner

Provide guests with menus

Assign guests to tables

Ensure that dining and serving areas are clean and properly set-up

Receive and record guest reservations

Settle all customer checks in the system accurately

Speak to guests to ensure satisfaction with food and service

Exemplify our core values, family style service, our mission and vision

Exemplify our DEI (diversity, equity, inclusion) culture

Perform other job-related duties as assigned

What You Will Need

• Excellent communication skills, both verbal and written
• Read, write, and communicate verbally in English
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Ability to stand for long periods of time
• Repetitive lifting of up to 15 lbs.
• Frequent walking
• Work area is subject to variable temperatures

May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 88803
• Job Category Food and Beverage & Culinary