Guest Experience Host & Cashier

Trapper's Sushi Co.; Glendale (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Dental and vision coverage

Employee Assistance Program (EAP)

Paid sick leave

Employee meal discounts

Opportunities for advancement

Supportive, team-oriented culture

Job summary

Trapper's Sushi Co. in Glendale, AZ, is hiring a Host/Cashier to welcome guests, manage the front of house, and handle payments with accuracy. You will coordinate seating, assist with takeout orders, and support a smooth dining room flow in a busy restaurant environment.

The role emphasizes friendly guest interaction, teamwork, and adherence to safety and sanitation standards, with opportunities for growth within a growing restaurant group.

Qualifications

• Previous customer service or hospitality experience preferred but not required.
• Strong verbal communication and friendly, professional guest engagement.
• Ability to multitask and stay composed in a fast-paced environment.

Responsibilities

• Greet guests with warmth and enthusiasm to create a memorable experience.
• Manage waitlist, seating rotation, and table availability for smooth service flow.
• Answer phones and handle takeout orders with accuracy and care.
• Process payments, manage cash/card transactions, and follow cash-handling procedures.
• Maintain clean, organized host stand, lobby, menus, and restrooms.
• Communicate seating needs and large parties to servers and management.
• Monitor lobby and guest needs, including accessibility considerations.
• Assist with to-go packaging and order accuracy when volume rises.
• Follow all safety, sanitation, and PPE guidelines.

Skills

Customer service

Verbal communication

Multitasking

Cash handling

Attention to detail

Job description

Trapper's Sushi Co. in Glendale, AZ, is hiring a Host/Cashier to welcome guests, manage the front of house, and handle payments with accuracy. You will coordinate seating, assist with takeout orders, and support a smooth dining room flow in a busy restaurant environment.

The role emphasizes friendly guest interaction, teamwork, and adherence to safety and sanitation standards, with opportunities for growth within a growing restaurant group.