Guest Experience Host & Cashier

Trapper's Sushi Co.; Lacey (WA); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical insurance

401(k) with company match

Voluntary dental and vision coverage

Employee Assistance Program (EAP)

Paid sick leave

Employee meal discounts

Opportunities for advancement

Supportive, team-oriented culture

Zusammenfassung

Trapper's Sushi Co. in Lacey, WA is hiring a Host/Cashier to greet guests, manage the waitlist and seating, and handle takeout orders with accuracy.

You will process payments, keep the host stand and lobby tidy, and coordinate with servers and kitchen staff to ensure a smooth dining experience. The role emphasizes welcoming service, attentiveness to guest needs, and adherence to safety standards while contributing to a positive team environment.

Qualifikationen

• Customer service or hospitality experience preferred but not required
• Strong verbal communication skills and ability to engage with guests in a friendly, professional manner
• Ability to multitask and maintain composure in a fast-paced environment
• Attention to detail when entering orders, quoting wait times, or processing payments
• Ability to follow written and verbal instructions
• Must obtain a valid Food Handler's Permit/State Food Worker Card prior to the first day of work (per state law)

Aufgaben

• Greet all guests with warmth, enthusiasm, and a genuine desire to create a memorable experience
• Manage the waitlist, seating rotation, and table availability to ensure smooth service flow
• Answer phones promptly and handle takeout orders with accuracy and attention to detail
• Process payments, handle cash/card transactions, and follow all cash-handling procedures
• Maintain cleanliness and organization of the host stand, lobby, menus, and restrooms as assigned
• Communicate clearly with servers, managers, and kitchen staff regarding seating, large parties, and special requests
• Monitor lobby conditions and guest needs, including ADA access and accommodations
• Support to-go order packaging and accuracy when volume requires
• Follow all company safety, sanitation, and cleanliness standards, including proper chemical handling and PPE use when cleaning
• Demonstrate teamwork, integrity, and respect while upholding a positive and inclusive work environment

Jobbeschreibung

Trapper's Sushi Co. in Lacey, WA is hiring a Host/Cashier to greet guests, manage the waitlist and seating, and handle takeout orders with accuracy.

You will process payments, keep the host stand and lobby tidy, and coordinate with servers and kitchen staff to ensure a smooth dining experience. The role emphasizes welcoming service, attentiveness to guest needs, and adherence to safety standards while contributing to a positive team environment.