Guest Experience Host and Cashier - Welcoming & Efficient

TRAPPERS SUSHI SURPRISE LLC; Surprise (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

401(k) with company match

Dental and vision coverage

Employee Assistance Program

Paid sick leave

Employee meal discounts

Advancement opportunities

Team-oriented culture

Job summary

TRAPPER'S SUSHI SURPRISE LLC is seeking a Host/Cashier to welcome guests and manage the front-of-house flow in Surprise, AZ. You will greet diners, coordinate seating, and take takeout orders while ensuring accurate payments and a smooth dining experience.

The role emphasizes warm, professional guest interactions, attention to detail, and adherence to safety and sanitation standards in a fast-paced restaurant setting. Competitive hourly pay plus tips and benefits are offered.

Qualifications

• Past guest service or hospitality experience preferred but not required.
• Strong verbal communication and friendly, professional demeanor.
• Able to multitask and stay composed in a fast-paced setting.
• Food Handler's Permit required before first day.
• Attention to detail when taking orders and processing payments.

Responsibilities

• Greet all guests with warmth, enthusiasm, and a memorable experience.
• Manage the waitlist, seating rotation, and table availability for smooth service.
• Answer phones promptly and handle takeout orders accurately.
• Process payments and handle cash/card transactions with proper procedures.
• Maintain cleanliness and organization of host stand, lobby, menus, and restrooms.
• Communicate seating and special requests with servers, managers, and kitchen staff.
• Monitor lobby conditions and assist guests with accessibility needs.
• Support to-go order packaging and accuracy when volume requires.
• Follow safety, sanitation, and cleanliness standards including PPE use when cleaning.
• Demonstrate teamwork, integrity, and respect in a positive work environment.

Skills

Customer service orientation

Verbal communication

Multitasking

Attention to detail

Job description

TRAPPER'S SUSHI SURPRISE LLC is seeking a Host/Cashier to welcome guests and manage the front-of-house flow in Surprise, AZ. You will greet diners, coordinate seating, and take takeout orders while ensuring accurate payments and a smooth dining experience.

The role emphasizes warm, professional guest interactions, attention to detail, and adherence to safety and sanitation standards in a fast-paced restaurant setting. Competitive hourly pay plus tips and benefits are offered.