Front-of-House Host & Cashier—Guest Experience

Trappers Sushi Silverdale Inc; Silverdale (WA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

401(k) with company match

Dental and vision coverage

Employee Assistance Program (EAP)

Paid sick leave

Employee meal discounts

Advancement opportunities

Team-oriented culture

Job summary

The Host/Cashier position at Trapper's Sushi Silverdale Inc. is the first point of contact for guests, delivering a warm, welcoming experience and guiding seating to ensure smooth service.

You will manage the waitlist, takeout orders, process payments, and maintain a clean, organized host stand while coordinating with servers and managers to support efficient front‑of‑house operations.

Qualifications

• Previous customer service or hospitality experience preferred but not required.
• Strong verbal communication skills and ability to engage with guests in a friendly, professional manner.
• Ability to multitask and maintain composure in a fast-paced environment.
• Attention to detail when entering orders, quoting wait times, or processing payments.
• Must obtain a valid Food Handler's Permit/State Food Worker Card prior to the first day of work.

Responsibilities

• Greet all guests with warmth, enthusiasm, and a genuine desire to create a memorable experience
• Manage the waitlist, seating rotation, and table availability to ensure smooth service flow
• Answer phones promptly and handle takeout orders with accuracy and attention to detail
• Process payments, handle cash/card transactions, and follow all cash-handling procedures
• Maintain cleanliness and organization of the host stand, lobby, menus, and restrooms as assigned
• Communicate clearly with servers, managers, and kitchen staff regarding seating, large parties, and special requests
• Monitor lobby conditions and guest needs, including ADA access and accommodations
• Support to-go order packaging and accuracy when volume requires
• Follow all company safety, sanitation, and cleanliness standards, including proper chemical handling and PPE use when cleaning
• Demonstrate teamwork, integrity, and respect while upholding a positive and inclusive work environment

Skills

Customer service

Hospitality

Communication

Multitasking

Attention to detail

Food handler permit

Job description

The Host/Cashier position at Trapper's Sushi Silverdale Inc. is the first point of contact for guests, delivering a warm, welcoming experience and guiding seating to ensure smooth service.

You will manage the waitlist, takeout orders, process payments, and maintain a clean, organized host stand while coordinating with servers and managers to support efficient front‑of‑house operations.