Guest Experience Host & Carry-Out Associate

Addison-Group; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay and tips

Employee discounts on food

Opportunities for growth and career

Job summary

Original Pancake House in Dallas is seeking a friendly Host/Carry Out to welcome guests, manage reservations, and take carry-out orders, ensuring timely pickups and a positive dining experience.

This role emphasizes multitasking in a fast-paced environment, collaboration with kitchen and staff, and delivering excellent customer service. Prior restaurant or customer service experience is preferred but not required. Competitive pay with tips is available.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Customer-focused with a friendly approach.
• Ability to manage multiple tasks in a fast-paced environment.
• Previous restaurant or customer service experience preferred but not required.

Responsibilities

• Greet guests and thank them, creating a positive first impression.
• Manage dining reservations and accommodate walk-ins efficiently.
• Seat guests considering preferences and wait times.
• Take carry-out orders over the phone and in person.
• Provide exceptional customer service and assist with menu selections.
• Collaborate with kitchen and waitstaff to fulfill orders promptly.
• Maintain a clean and organized host stand and waiting area.
• Handle cash and credit transactions for carry-out orders as needed.

Skills

Communication skills

Customer service

Multitasking

Team player

Flexible availability

Job description

Original Pancake House in Dallas is seeking a friendly Host/Carry Out to welcome guests, manage reservations, and take carry-out orders, ensuring timely pickups and a positive dining experience.

This role emphasizes multitasking in a fast-paced environment, collaboration with kitchen and staff, and delivering excellent customer service. Prior restaurant or customer service experience is preferred but not required. Competitive pay with tips is available.