Guest Experience Host - Flexible Schedule & Growth

The Original Pancake House DFW

City of White Plains (NY)

On-site

USD 19,286 - 27,552

Full time

14 days+

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Benefits offered by this job

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Training & development

Job summary

The Original Pancake House DFW in New York is seeking a friendly Host to welcome guests, seat them, and ensure a welcoming dining experience. You will coordinate with servers and help maintain an organized host stand.

The role emphasizes clear communication, multi-tasking, and presenting menus, handling phone calls, taking to-go orders, and describing promotions to guests. This on-site position offers flexible schedule and opportunities for advancement.

Qualifications

Prior hospitality hosting or serving experience preferred.
Strong customer-focus and excellent communication.
Ability to greet guests clearly and warmly.

Responsibilities

Greet guests and seat them at tables or in waiting areas.
Provide guests with menus.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate.
Operate cash registers to accept payments for food and beverages.
Answer the phone.
Take to-go orders when necessary.
Keep the host stand neat, tidy, and presentable for guests.