Guest Experience Host: Bowling Desk & Lane Attendant

Lucky Strike Entertainment; Wheat Ridge (CO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Wheat Ridge, CO is hiring a Greeter/Counter Desk Attendant to warmly welcome guests and manage the waitlist while handling sales at the counter. You will help orient players and maintain a lively, friendly front desk atmosphere.

The role requires excellent guest service, 18+ age, and flexibility to work in a dynamic entertainment venue. Perks include free bowling, arcade play, and substantial discounts on food and events.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Telephone etiquette

Guest service

Education

HS Diploma or equivalent

Tools

POS system

Job description

Lucky Strike Entertainment in Wheat Ridge, CO is hiring a Greeter/Counter Desk Attendant to warmly welcome guests and manage the waitlist while handling sales at the counter. You will help orient players and maintain a lively, friendly front desk atmosphere.

The role requires excellent guest service, 18+ age, and flexibility to work in a dynamic entertainment venue. Perks include free bowling, arcade play, and substantial discounts on food and events.