Guest Experience & Counter Desk Lead - Free Bowling & Arcade

Lucky Strike Entertainment

Denver (CO)

On-site

USD 27,000 - 28,000

Full time

9 hours ago

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Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is hiring a Greeter/Counter Desk Attendant to welcome guests and manage the front desk at our Denver location. You’ll handle guest inquiries, ring sales, and assist with bowling-related tasks in a lively entertainment environment.

Applicants must be at least 18 and ready to work in a fast-paced setting. This role offers a fun, dynamic team with great perks and opportunities to provide memorable experiences for guests.

Qualifications

HS Diploma or equivalent restaurant/hospitality experience (Optional).
Proven success in school/previous job experience.
Excellent telephone etiquette.
Must meet the minimum age required by state law to serve alcohol.

Responsibilities

Be friendly and inviting to our guests in person and over the phone.
Manage the waitlist.
Track availability and assign lanes, shoes & other equipment.
Prepare for leagues.
Ring sales at the counter and follow our cash control procedures.
Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
Assist our guests with basic bowling instruction.
Operate our POS system, central panel, computers, and P/A system.

Skills

Excellent telephone etiquette

Education

HS Diploma or equivalent restaurant/hospitality experience

Tools

POS system

Central panel

Computers

P/A system

Job description

Applicants must be at least 18 and ready to work in a fast-paced setting. This role offers a fun, dynamic team with great perks and opportunities to provide memorable experiences for guests.

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