Guest Experience Host - Bowling Center (Evenings/Nights)

Lucky Strike Entertainment; Wyoming (MI); On-site; USD 12,000 - 21,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a friendly Greeter/Desk Attendant to welcome guests, manage the waitlist, and help keep lanes and equipment ready for play. The role offers part-time hours, weekend availability, and an energetic, team-focused environment.

Ideal candidates are at least 16 years old, with strong customer service and telephone etiquette, and the ability to operate POS systems and basic bowling instructions. Perks include staff discounts and a lively, family-friendly workplace.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction (essential tips only).
• Operate our POS system, central panel, computers, and P/A system.

Skills

Telephone etiquette

Customer service

Hospitality

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment is seeking a friendly Greeter/Desk Attendant to welcome guests, manage the waitlist, and help keep lanes and equipment ready for play. The role offers part-time hours, weekend availability, and an energetic, team-focused environment.

Ideal candidates are at least 16 years old, with strong customer service and telephone etiquette, and the ability to operate POS systems and basic bowling instructions. Perks include staff discounts and a lively, family-friendly workplace.