Guest Experience Host

Decoys Seafood; Suffolk (VA); On-site; USD 24,000 - 36,000; Full time

Job summary

Smithfield Station is seeking a friendly server to provide welcoming, responsive service and to ensure an exceptional dining experience for every guest. You will greet guests, seat them, answer calls, and handle to-go orders with accuracy.

In this role you will coordinate with kitchen and front-of-house staff, manage reservations, and help maintain cleanliness and service flow in a busy dining room.

Qualifications

• Warmly and graciously greet all guests and seat them at tables or in waiting areas.
• Answer telephone calls and respond to inquiries or transfer calls.
• Take to-go orders and ring them in accurately.

Responsibilities

• Provide friendly, responsive service to create an exceptional dining experience for all guests.
• Manage the efficient and timely seating of guests to a table that best serves their wishes.
• Answer phone calls in a timely manner and direct them appropriately.
• Take to-go orders and ring them in accurately.
• Maintain contact with kitchen staff, management, serving staff, and guests to ensure dining details are handled properly.

Job description

Smithfield Station is seeking a friendly server to provide welcoming, responsive service and to ensure an exceptional dining experience for every guest. You will greet guests, seat them, answer calls, and handle to-go orders with accuracy.

In this role you will coordinate with kitchen and front-of-house staff, manage reservations, and help maintain cleanliness and service flow in a busy dining room.