Restaurant Guest Service Specialist - Flexible Schedule

Smithfield Foods; Smithfield (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Smithfield Foods is seeking a customer-focused hospitality team member to welcome guests, manage dining reservations by phone, and ensure prompt, courteous service. You will help seat guests, present menus, and support event setup to create a positive dining experience.

Responsibilities include maintaining clean dining areas, learning menus and specials, and working in a fast-paced environment while collaborating with teammates to meet guests' expectations.

Qualifications

• High School diploma or GED; 1+ years in hospitality/customer service preferred.
• Strong time management and multitasking abilities.
• Customer-focused, team-oriented with willingness to help others when needed.
• Ability to work a flexible schedule, including weekends and evenings.
• Able to stand and walk 6+ hours; work in a fast-paced environment.
• Respectful, approachable, and collaborative attitude.

Responsibilities

• Receive and record dining reservations by telephone.
• Ensure proper setup of dining and service areas.
• Seat guests and provide menus; assist with special services.
• Maintain cleanliness of tables, stations, and dining areas.
• Recommend menus and specials; learn all offerings.
• Assist with event setup and maintaining restaurant premises.

Skills

Customer service

Hospitality

Team player

Flexible schedule

Communication

Education

High School diploma/GED

Job description

Smithfield Foods is seeking a customer-focused hospitality team member to welcome guests, manage dining reservations by phone, and ensure prompt, courteous service. You will help seat guests, present menus, and support event setup to create a positive dining experience.

Responsibilities include maintaining clean dining areas, learning menus and specials, and working in a fast-paced environment while collaborating with teammates to meet guests' expectations.