Guest Experience Host

Silver Ventures, Inc.; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Loverboy, a restaurant concept from the team behind Box St. All Day, is opening in San Antonio, TX. A Regular Full-Time Host is needed to warmly welcome guests, manage seating, and relay information to staff to ensure courteous, efficient service.

The role requires 18+ years old, a Food Handlers certificate, and strong communication and grooming standards. Duties include directing guests, upholding wait lists, and coordinating with servers and management.

Qualifications

• Must display exceptional customer service and communication skills.
• POS (cash register) and credit or debit card processing skills.
• Punctual and reliable attendance is required.
• Must be well-groomed and professionally dressed following uniform standards.
• Must have attention for detail, and a passion for serving Guests.

Responsibilities

• Welcome guests as they arrive and ensure they feel comfortable and valued.
• Acknowledge guest’s right-of-way and assist with directions or special requests.
• Open doors for guests entering or leaving the restaurant.
• Maintain entryway cleanliness and assist with table turnover when needed.
• Provide guests with accurate estimated waiting time.
• Notify servers/managers of special events the guests are celebrating upon seating.
• Escort guests to tables, offer menus, and share server names.
• Assist Guests with merchandise where applicable.
• Communicate with staff to maintain restaurant efficiency.
• Maintain wait lists and monitor table turnover.
• Ensure compliance with laws and company policies.

Skills

Customer service

Communication skills

Punctuality

Professional attitude

Attention to detail

Education

Food Handlers certification

Must be 18 years or older

Tools

POS system

Job description

Loverboy, a restaurant concept from the team behind Box St. All Day, is opening in San Antonio, TX. A Regular Full-Time Host is needed to warmly welcome guests, manage seating, and relay information to staff to ensure courteous, efficient service.

The role requires 18+ years old, a Food Handlers certificate, and strong communication and grooming standards. Duties include directing guests, upholding wait lists, and coordinating with servers and management.