Guest Experience Host

Silver Ventures LLC; San Antonio (TX); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

Loverboy in San Antonio invites you to join as a Host. You will greet guests, manage seating, and relay information to staff to ensure smooth service as we prepare to open at Pearl.

The role emphasizes guest experience, punctuality, professional appearance, and collaboration with servers and managers to maintain efficient dining room operations.

Formación

• Must be 18 years of age.
• Food Handlers certification before employment begins.
• Exceptional customer service and communication skills.
• POS and credit/debit card processing experience.
• Punctual and reliable attendance.
• Well-groomed and professionally dressed per uniform.

Responsabilidades

• Welcome guests and ensure they feel comfortable and valued.
• Assist guests with directions or special requests and manage wait lists.
• Open doors for guests entering or leaving the restaurant.
• Maintain entryway cleanliness and assist with table turnover.
• Provide accurate estimated waiting times to guests.
• Coordinate with servers, bartenders and management for efficient service.

Conocimientos

Customer service

Communication skills

POS/payments processing

Punctuality

Grooming & presentation

Attention to detail

Professional attitude

Herramientas

POS system

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time San Antonio, TX, US

30+ days ago Requisition ID: 1636

Loverboy is a new restaurant concept from the team behind Box St. All Day and No Risk No Magic Hospitality Group. It is planned to open at Pearl November 2, 2026.

Summary/Objective

The Host understands the importance of being the first impression of our restaurant as Guests call or enter our restaurant. You are friendly and tend to Guests’ requests with patience. The Host is accountable quickly balanc ing many tasks like managing seating charts/systems, relaying pertinent information to staff, and coordinating the activities of the dining room staff to ensure fast and courteous service to our guests.

Essential Functions

• Welcome guests as they arrive and ensure they feel comfortable and valued.
• Acknowledge guest’s right-of-way and actively assist guests with directions or special requests
• Open doors for guests entering or leaving the restaurant
• Maintain clean entryway and assist with table turn-over when needed
• Provide guests with accurate estimated waiting time
• Notify servers/managers of any special events the guests are celebrating upon being seated
• Escort guests to their tables and once seated, offer guests a menu and inform them of their server’s name
• Assist Guests with merchandise where applicable
• Communicate with Servers, Bartenders & Management to maintain maximum efficiency of the restaurant
• Maintain a consistent system for wait lists and monitor table turnover
• Ensures compliance with all applicable federal and state laws and all company policies

Required Education and Experience

• Must be 18 years of age
• Must have a Food Handlers certification before employment begins
• Must display exceptional customer service and communication skills
• POS (cash register) and credit or debit card processing skills
• Punctual and reliable attendance is required
• Must be well-groomed and professionally dressed following uniform standards
• Must have attention for detail, and a passion for serving Guests
• Positive and professional attitude in every aspect of the position
• Physical requirements: Ability to stand for extended periods of time; capability to lift and carry items weighing up to 50 lbs.; ability to bend, reach, and perform repetitive motions during shifts.

We are cultivators of extraordinary experiences in hospitality generating space in which all participants can flourish to provoke shared joy.