Guest Experience Host

Fohandboh; Salisbury (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Crafty Buffalo Kitchen + Taphouse in Salisbury, NC is seeking a friendly Host to greet guests, manage seating in the dining room and bar, and communicate wait times with a warm, natural manner. You will guide guests to their tables, present menus, and coordinate with servers to start a smooth dining experience.

The role emphasizes attentive guest care, adherence to sanitation and safety standards, and accuracy in handling orders and payments for to-go and dine-in.

Qualifications

• Greet guests upon arrival with a genuine smile and friendly demeanor.
• Communicate wait times clearly and guide guests to seating.
• Handle guest requests and special needs with attentiveness.
• Maintain sanitation and safety standards per policies.
• Ability to speak clearly and engage in natural conversation.

Responsibilities

• Greet guests warmly, escort to dining area, present menus, and announce waiter name.
• Seat guests using visual cues based on preference.
• Answer incoming restaurant calls and provide appropriate service.
• Manage guest flow and communicate accurate wait times.
• Attend to special guest needs and requests.
• Observe guest needs to ensure high-quality service.
• Follow sanitation, safety, and alcohol policies.
• Process dining charges, taxes, and take-out orders.
• Receive payments and reconcile cash drawers.
• Support team and assist with related tasks as needed.

Job description

Crafty Buffalo Kitchen + Taphouse in Salisbury, NC is seeking a friendly Host to greet guests, manage seating in the dining room and bar, and communicate wait times with a warm, natural manner. You will guide guests to their tables, present menus, and coordinate with servers to start a smooth dining experience.

The role emphasizes attentive guest care, adherence to sanitation and safety standards, and accuracy in handling orders and payments for to-go and dine-in.