Guest Experience Host – Welcoming, Art-Driven Dining

StaffedUp; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

21c Museum Hotels in Durham, NC is seeking a friendly Restaurant Host to welcome guests as they arrive, seat them, and deliver the first impression of the dining experience. You will manage guest flow, answer phones, and coordinate with servers to ensure smooth seating.

The role requires excellent English communication, punctuality, a neat appearance, and the ability to work flexible hours including nights and weekends. Experience with OpenTable is preferred and background checks are required.

Qualifications

• Must have excellent verbal and written communication skills.
• Must be able to greet and seat guests with a friendly, professional demeanor.
• Be punctual and maintain a neat, professional appearance.
• Demonstrates enthusiasm for 21c and its hospitality standards.
• Experience with OpenTable is preferred.

Responsibilities

• Greet guests at the door or on the phone and guide them to seating.
• Maintain a positive, friendly attitude with guests and team members at all times.
• Know at least 3 appetizers, 3 entrees, and 3 desserts and explain them to guests.
• Report to work on time and be ready for scheduled shifts.
• Maintain a clean, orderly appearance of the service area.
• Fill in for multiple positions as needed.
• Provide prompt, accurate reports of income during shifts.

Skills

Superior communication

English proficiency

Punctuality

Professional appearance

Team player

Education

High school diploma or equivalent

Tools

OpenTable experience

Job description

21c Museum Hotels in Durham, NC is seeking a friendly Restaurant Host to welcome guests as they arrive, seat them, and deliver the first impression of the dining experience. You will manage guest flow, answer phones, and coordinate with servers to ensure smooth seating.

The role requires excellent English communication, punctuality, a neat appearance, and the ability to work flexible hours including nights and weekends. Experience with OpenTable is preferred and background checks are required.