Host

Fohandboh; Salisbury (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Crafty Buffalo Kitchen + Taphouse in Salisbury, NC is seeking a friendly Host to greet guests, manage seating in the dining room and bar, and communicate wait times with a warm, natural manner. You will guide guests to their tables, present menus, and coordinate with servers to start a smooth dining experience.

The role emphasizes attentive guest care, adherence to sanitation and safety standards, and accuracy in handling orders and payments for to-go and dine-in.

Qualifications

• Greet guests upon arrival with a genuine smile and friendly demeanor.
• Communicate wait times clearly and guide guests to seating.
• Handle guest requests and special needs with attentiveness.
• Maintain sanitation and safety standards per policies.
• Ability to speak clearly and engage in natural conversation.

Responsibilities

• Greet guests warmly, escort to dining area, present menus, and announce waiter name.
• Seat guests using visual cues based on preference.
• Answer incoming restaurant calls and provide appropriate service.
• Manage guest flow and communicate accurate wait times.
• Attend to special guest needs and requests.
• Observe guest needs to ensure high-quality service.
• Follow sanitation, safety, and alcohol policies.
• Process dining charges, taxes, and take-out orders.
• Receive payments and reconcile cash drawers.
• Support team and assist with related tasks as needed.

Job description

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.

Job Duties

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Use visual cues to seat guests in either the bar or dining area depending on their preference
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
• Tend to special guest needs and requests
• Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
• Contribute to team effort by accomplishing related results as needed

ABOUT EMPLOYER

Crafty Buffalo Kitchen + Taphouse

421 North Lee Street, Salisbury, NC 28144

Summary

New Restaurant & Bar opening in Downtown Salisbury, looking for great people to join our team

JOBS AT Crafty Buffalo Kitchen + Taphouse

Line Cook

421 North Lee Street, Salisbury, NC 28144

421 North Lee Street, Salisbury, NC 28144