Guest Experience Host

Treasure Island Hotel Casino; Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

Treasure Island Hotel Casino in Las Vegas seeks a courteous host to greet guests, seat parties promptly, and manage reservations with accuracy. You will communicate with Servers, Bussers, and Management to keep dining operations smooth and welcoming.

The ideal candidate has at least six months in a fast-paced restaurant, a positive attitude, strong English communication, and basic computer skills. You will be part of a team delivering outstanding guest service and supporting shift changes and

Qualifications

• Six months’ previous experience in a fast-paced, high-volume restaurant operation.
• Excellent upbeat attitude with the ability to interact with people of diverse backgrounds.
• Ability to work in a fast-paced environment while maintaining great guest service.
• Communicate effectively in English both verbally and written forms.
• Basic computer experience preferred.
• Mandatory testing on restaurant menu knowledge (Information will be provided).
• High School Diploma is required.

Responsibilities

• Greet every guest in a prompt, friendly, courteous, and professional manner.
• Seat guests in a timely and efficient manner.
• Create accurate dinner reservations in the computer for guests either in person or over the phone.
• Communicate constantly with Servers, Bussers, and Management to ensure efficient operations.
• Assist with initial guest complaints and inform manager on duty.
• Ensure smooth transition at shift change, remaining on duty until relief is present.
• Circulate stations making sure guests are receiving proper service and employees are in stations and being productive.
• Perform all duties as deemed necessary for the success of the department.
• Keep work area clean and neat.
• Maintain a knowledge of property outlets, special events, concerts, and promotions.
• Answer phone properly and promptly giving name of restaurant and identifying self.
• Ensure tables are properly set.
• Ensure knowledge of comp and coupon policies.

Skills

Excellent attitude

Guest service

English fluency

Team player

Education

High School Diploma

Tools

Computer literacy

Job description

Treasure Island Hotel Casino in Las Vegas seeks a courteous host to greet guests, seat parties promptly, and manage reservations with accuracy. You will communicate with Servers, Bussers, and Management to keep dining operations smooth and welcoming.

The ideal candidate has at least six months in a fast-paced restaurant, a positive attitude, strong English communication, and basic computer skills. You will be part of a team delivering outstanding guest service and supporting shift changes and