Guest Experience Host

Paylocity; Indianapolis, Northern (IN, KY); Hybrid; USD 16,531,000 - 22,042,000; Full time

Job summary

Won't Stop Hospitality in Indianapolis seeks a friendly and energetic Host to warmly welcome guests, manage seating flow and maintain smooth service during high-volume periods. You will communicate seating needs to the team, answer phones, handle reservations, and ensure guests leave with a warm farewell and intention to return.

The ideal candidate demonstrates attention to detail, teamwork, and a polished professional demeanor in a fast-paced restaurant setting.

Qualifications

• Previous restaurant or kitchen experience preferred.
• Must demonstrate basic understanding of food handling, sanitation and prep procedures.

Responsibilities

• Greet guests with eye contact, smile and warm welcome.
• Determine efficient seating arrangements for dining experience.
• Maintain seating flow and rotation for smooth service.
• Communicate seating needs clearly to service and management teams."
• Answer phone calls, manage reservations and respond to inquiries.
• Maintain an accurate waitlist with realistic wait times and updates.
• Assist staff with bussing, cleaning and table resets.
• Observe guest body language and communicate needs to staff.
• Provide a warm farewell and invite for a return visit."],
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Skills

Attention to detail

Teamwork

Communication

Calm under pressure

Professional demeanor

Guest service

Education

Restaurant/kitchen experience preferred

Job description

Won't Stop Hospitality in Indianapolis seeks a friendly and energetic Host to warmly welcome guests, manage seating flow and maintain smooth service during high-volume periods. You will communicate seating needs to the team, answer phones, handle reservations, and ensure guests leave with a warm farewell and intention to return.

The ideal candidate demonstrates attention to detail, teamwork, and a polished professional demeanor in a fast-paced restaurant setting.