Guest Experience Host

Won't Stop Operations; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Won’t Stop Operations is seeking a friendly and professional Host to warmly welcome guests, manage seating, and maintain flow during high-volume periods. The role emphasizes guest satisfaction, communication, and teamwork in a fast-paced restaurant setting.

Ideal candidates have strong organizational skills, attention to detail, and the ability to remain calm under pressure while delivering a polished guest experience.

Qualifications

• Previous restaurant or kitchen experience preferred.

Responsibilities

• Greet guests with eye contact and a warm welcome.
• Manage seating flow to optimize dining room occupancy.
• Maintain accurate waitlists and communicate realistic wait times.
• Coordinate with service staff to ensure smooth transitions during peak hours.
• Answer phone calls and manage reservations professionally.

Skills

Guest service

Communication

Teamwork

Calm under pressure

Attention to detail

Professional demeanor

Education

Restaurant experience preferred

Job description

Won’t Stop Operations is seeking a friendly and professional Host to warmly welcome guests, manage seating, and maintain flow during high-volume periods. The role emphasizes guest satisfaction, communication, and teamwork in a fast-paced restaurant setting.

Ideal candidates have strong organizational skills, attention to detail, and the ability to remain calm under pressure while delivering a polished guest experience.