Guest Experience Host — Welcoming & Service Pro

White Lodging

San Antonio (TX)

On-site

USD 17,000 - 22,000

Full time

2 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life Insurance
Disability Insurance
Paid Parental Leave
DailyPay
Employee Assistance Program
401(k) with company match
Vacation/PTO with rollover
Wellness tools
Referral bonuses
Leadership development
Tuition reimbursement
Room discounts

Job summary

White Lodging seeks a friendly Host to welcome guests and ensure a seamless dining experience from arrival to departure. You will greet guests, manage reservations, and assign servers while maintaining a clean entryway and supporting a safe, collaborative work environment.

The role requires a sociable personality, excellent communication, and the ability to work in a high-volume setting. Weekend, night, and holiday availability is needed.

Qualifications

  • Outgoing, sociable personality with strong customer service mindset.
  • Excellent communication and active listening skills.
  • Ability to work in a high-volume dining environment.
  • Willingness to work weekends, nights, and holidays.

Responsibilities

  • Greet guests warmly and ensure guest satisfaction throughout dining.
  • Effectively assign servers to sections and manage reservations.
  • Maintain the restaurant entryway and complete side work and cleaning.
  • Promote teamwork and maintain a courteous, safe workplace.
  • Present a neat, professional appearance and be an ambassador for the venue.
  • Know menu items, preparation methods, and garnishes; answer questions accurately.
  • Process all payment methods.
  • Perform other duties as assigned.

Skills

Outgoing personality
Excellent communication
Positive service attitude
Handle high volume
Stand long hours
Lift up to 25 lbs
Weekend/night/holiday availability

Job description

White Lodging seeks a friendly Host to welcome guests and ensure a seamless dining experience from arrival to departure. You will greet guests, manage reservations, and assign servers while maintaining a clean entryway and supporting a safe, collaborative work environment.

The role requires a sociable personality, excellent communication, and the ability to work in a high-volume setting. Weekend, night, and holiday availability is needed.

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