Guest Experience Host

Hyatt Hotels Corporation; Cleveland (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

6 free Hyatt nights

Friends & family discount

Restaurant discount

Prorated vacation days

Partner discounts

Headspace access

Wellbeing tools

Medical, dental and vision coverage

Job summary

Hyatt Regency Cleveland at The Arcade is seeking a courteous Greeter to warmly welcome guests, guide them to seating, and provide menu recommendations. This role is foundational for delivering a memorable dining experience and setting the tone for hospitality excellence.

The position emphasizes a guest-centric, fast-paced environment where refined verbal communication helps guests feel valued from entry to departure.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.

Responsibilities

• Welcome guests and create a positive first impression.
• Assist with seating and menu recommendations.
• Aim to ensure guest satisfaction throughout dining experience.

Skills

Guest satisfaction

Verbal communication

Job description

Hyatt Regency Cleveland at The Arcade is seeking a courteous Greeter to warmly welcome guests, guide them to seating, and provide menu recommendations. This role is foundational for delivering a memorable dining experience and setting the tone for hospitality excellence.

The position emphasizes a guest-centric, fast-paced environment where refined verbal communication helps guests feel valued from entry to departure.