Guest Experience Host

The Rustic; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Rustic in Dallas is seeking a friendly Host to be the first point of contact for guests and ensure a positive dining experience from arrival to departure.

Responsibilities include greeting guests, managing wait times, guiding guests to seating, and coordinating with servers. Ideal candidates are detail-oriented, maintain a clean reception area, and handle calls and to-go orders professionally.

Qualifications

• Excellent communication skills, both in person and over the phone.
• Strong organizational skills to manage seating and flow in dining and bar areas.
• Ability to stay on their feet and walk for extended shifts.
• Familiarity with health and safety regulations and certifications such as food safety.

Responsibilities

• Welcome guests to the venue and manage first impressions.
• Provide accurate wait times and monitor waiting lists.
• Escort guests to dining or bar areas and present menus.
• Announce waiter/waitress and greet guests as they depart.
• Maintain a clean host reception area and assist with to-go orders.
• Answer incoming calls and address customer inquiries.

Skills

Customer service

Communication

Organization

Physical stamina

Job description

The Rustic in Dallas is seeking a friendly Host to be the first point of contact for guests and ensure a positive dining experience from arrival to departure.

Responsibilities include greeting guests, managing wait times, guiding guests to seating, and coordinating with servers. Ideal candidates are detail-oriented, maintain a clean reception area, and handle calls and to-go orders professionally.