Guest Experience Greeter – Warm Welcomes, Fast-Paced Service

Hyatt Hotels Corporation; Incline Village (NV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounted hotel stays

Free meals during shifts

Paid Time Off

Education reimbursement

Wellness reimbursement

Career development

Job summary

Hyatt Regency Lake Tahoe Resort, Spa and Casino is seeking a part-time Greeter to welcome guests at Cutthroat's Saloon and help manage the dining flow. You will assist with seating, answer questions, and collaborate with servers to ensure a smooth guest experience.

The role requires a friendly, professional demeanor and the ability to stand for extended periods, with evenings, weekends, and holidays essential.

Qualifications

• Previous customer service or host/greeter experience preferred but not required.
• Ability to remain calm and courteous under pressure.
• Strong verbal communication and interpersonal skills.
• Comfortable standing and walking for extended periods.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Greet guests promptly and warmly upon arrival
• Manage reservations and waitlists using the seating system
• Communicate accurate wait times and accommodate guest preferences when possible
• Escort guests to tables and present menus
• Answer guest inquiries about the menu, restaurant, and property offerings
• Maintain cleanliness and organization of the host stand and entrance area
• Collaborate with servers, bussers, and managers to ensure seamless service

Skills

Customer service

Verbal communication

Interpersonal skills

Stamina

Job description

Hyatt Regency Lake Tahoe Resort, Spa and Casino is seeking a part-time Greeter to welcome guests at Cutthroat's Saloon and help manage the dining flow. You will assist with seating, answer questions, and collaborate with servers to ensure a smooth guest experience.

The role requires a friendly, professional demeanor and the ability to stand for extended periods, with evenings, weekends, and holidays essential.