Guest Experience & Front Office Coordinator

Live Nation Entertainment; Shakopee (MN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment in Minnesota seeks a Front Office Administrator for the Mystic Lake Amphitheater. The role keeps communication clear, schedules aligned, and operations running smoothly long before showtime, serving staff, artists, partners and guests.

You will help shape culture, create seamless processes, and bring unforgettable live music experiences to life, with 2+ years in customer service or office management and solid English skills.

Qualifications

• Minimum 2 years previous customer service related experience or office management.
• Flexibility and positive attitude in managing shifting daily priorities and high volume of guests.
• Fluency in English and the local language is required.

Responsibilities

• Enthusiastically welcome guests, anticipate their needs, assist with arrival/departure, and new hire / visitor office orientation
• Manage conference room bookings and assist various departments in scheduling team meetings.
• Track all visitors, including vendors, visiting employees and guests.
• Plan occasional on and offsite company events per budget and process.
• Manage parking and vehicle logs and records.
• Track, issue and manage all venue credentials
• Assist with expense manage, invoice tracking and submission
• Welcome event guests and assist with printing visitor badges.
• Assist with tracking employee on-boarding/off-boarding processes.
• Manage incoming and outgoing courier and other packages or mail as required.
• Support the annual management plan by accomplishing key performance indicators.
• Perform ad hoc facilities assignments as needed, including, but not limited to ordering office supplies, kitchen supplies and various needs for company events & offsites.
• Other duties as assigned.

Skills

Customer service

Office management

Communication skills

English fluency

Microsoft Office

Excel

Word

Adobe PDF

Tools

Microsoft Office

Excel

Word

Adobe PDF

Job description

Live Nation Entertainment in Minnesota seeks a Front Office Administrator for the Mystic Lake Amphitheater. The role keeps communication clear, schedules aligned, and operations running smoothly long before showtime, serving staff, artists, partners and guests.

You will help shape culture, create seamless processes, and bring unforgettable live music experiences to life, with 2+ years in customer service or office management and solid English skills.