Guest Experience Front Desk Specialist

remingtonhotelscareers; Tucson (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Remington Hotels is seeking a friendly Front Desk Associate in Tucson, AZ to greet guests, check them in and out, and assist with pre-registration and reservations.

You will handle charges, maintain front office systems, manage cash, and follow cancellation and relocation procedures. You should be a team player with a strong work ethic, able to work varied shifts including nights, weekends, and holidays.

Qualifications

• Must demonstrate reliability and professionalism.
• Ability to work varying shifts including nights, weekends, and holidays.
• Strong communication and guest service skills.

Responsibilities

• Greet and check guests in and out of the hotel.
• Assist in pre-registration and blocking of reservations when necessary.
• Post charges accurately and promptly.
• Have complete working knowledge of Front Office computer or manual system and daily transactions.
• Manage cash handling, including receiving payments and making change.
• Review reservations with special requests and block rooms accordingly.
• Be familiar with hotel rates, discounts and handling procedures, including same-day reservations and cancellations.

Skills

High work ethic

Self-initiative

Team player

Job description

Remington Hotels is seeking a friendly Front Desk Associate in Tucson, AZ to greet guests, check them in and out, and assist with pre-registration and reservations.

You will handle charges, maintain front office systems, manage cash, and follow cancellation and relocation procedures. You should be a team player with a strong work ethic, able to work varied shifts including nights, weekends, and holidays.