Guest Experience Front Desk Specialist

Sweeping Corporation of America; Sudbury (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays and PTO

Paid training

Medical, dental, vision insurance

401(k) with company match

Career development

Job summary

Sweeping Corporation of America is seeking a professional Receptionist to be the first impression of our dealership. You will warmly welcome guests, answer calls, and direct inquiries to the appropriate teams, ensuring a seamless and polished guest experience from arrival through any follow-up interactions.

The role requires strong communication, multitasking in a fast-paced environment, and a proactive approach to supporting sales, service, and management staff.

Qualifications

• Must have excellent communication and guest-service skills.
• Ability to multitask effectively in a fast-paced dealership environment.
• Professional presence and polished demeanor required.
• Strong computer and phone proficiency, including Microsoft Outlook.

Responsibilities

• Greet and assist all walk-in guests with professionalism and urgency.
• Handle a high volume of inbound calls and route to the correct department.
• Assess guest needs quickly and direct to sales, service, or management.
• Take detailed messages and ensure timely follow-up communication.
• Support administrative and clerical duties to maintain daily operations.
• Keep the front reception area polished and reflective of the facility.
• Adapt to evolving business needs and assist with other tasks as directed.

Skills

Exceptional communication

Guest service

Multitasking

Professional presence

Outlook proficiency

Tools

Microsoft Outlook

Job description

Sweeping Corporation of America is seeking a professional Receptionist to be the first impression of our dealership. You will warmly welcome guests, answer calls, and direct inquiries to the appropriate teams, ensuring a seamless and polished guest experience from arrival through any follow-up interactions.

The role requires strong communication, multitasking in a fast-paced environment, and a proactive approach to supporting sales, service, and management staff.