Guest Experience Specialist — PTO, 401(k), Flexible Pay

Hill Valley Healthcare; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

401(k) Plan

Flexible daily pay

Comprehensive benefits package

Paid time off (PTO)

Wellness program

Job summary

Hill Valley Healthcare is seeking a receptionist for an evening shift to be the welcoming face of the facility. You will handle front desk tasks, greet visitors, answer calls, and direct inquiries to the right departments while ensuring a smooth, compliant experience for guests.

Ideal candidates are friendly, organized, and able to work efficiently in a fast-paced setting, with solid English communication and basic clerical skills.

Qualifications

• Proven working experience in a relevant field.
• Ability to work independently and stay motivated.
• Customer service orientation with a friendly demeanor.
• Strong prioritization and time management skills.
• Professionalism with speed and attention to detail.
• Proficient in the English language.
• High school degree.

Responsibilities

• Greet the public in an inviting and friendly manner.
• Direct callers to the appropriate person or department and take messages.
• Escort visitors and provide information about the facility.
• Assist in administrative tasks, maintain files, and order supplies.

Skills

Customer service

Guest greeting

Multiline phone handling

Messaging and routing

Administrative tasks

Time management

English proficiency

Education

High school diploma

Job description

Hill Valley Healthcare is seeking a receptionist for an evening shift to be the welcoming face of the facility. You will handle front desk tasks, greet visitors, answer calls, and direct inquiries to the right departments while ensuring a smooth, compliant experience for guests.

Ideal candidates are friendly, organized, and able to work efficiently in a fast-paced setting, with solid English communication and basic clerical skills.