Guest Experience & Front Desk Specialist

Alphabe Insight Inc; Houston (TX); On-site; USD 45,000 - 49,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Biz Voice Boost is seeking a Front Desk Representative in Houston to greet visitors warmly, provide product information, and guide customers toward suitable solutions. You will support sales opportunities and manage calls, schedules, and records, contributing to a friendly, efficient front desk environment.

The role emphasizes strong communication, reliability, and a customer‑focused mindset, with growth through ongoing training and development opportunities in a collaborative team setting.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused personality.
• Confident interacting with customers and visitors.
• Goal-oriented and willing to learn sales skills.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate products or solutions.
• Assist with sales opportunities generated through customer interactions.
• Answer phone calls and respond to customer inquiries.
• Assist with scheduling, customer records, and routine administrative tasks.
• Maintain a professional, organized, and welcoming front desk environment.
• Support promotional materials and customer information.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Skills

Communication skills

Interpersonal skills

Customer service oriented

Multitasking

Sales awareness

Professional demeanor

Education

High school diploma or equivalent

Job description

Biz Voice Boost is seeking a Front Desk Representative in Houston to greet visitors warmly, provide product information, and guide customers toward suitable solutions. You will support sales opportunities and manage calls, schedules, and records, contributing to a friendly, efficient front desk environment.

The role emphasizes strong communication, reliability, and a customer‑focused mindset, with growth through ongoing training and development opportunities in a collaborative team setting.