Front Desk Agent

Biz Voice Boost; Birmingham (AL); On-site; USD 45,000 - 49,000; Full time

Job summary

Biz Voice Boost in Birmingham, AL seeks a friendly Front Desk Representative to create positive first impressions, assist customers, and support sales opportunities in a welcoming, professional environment.

You will welcome visitors, share product information, identify customer needs, assist with scheduling, and participate in ongoing sales training and development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused personality.
• Confident interacting with customers and visitors.
• Goal-oriented and willing to learn sales skills.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in sales, customer service, hospitality, retail, or front desk support is a plus but not required.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate products or solutions.
• Assist with sales opportunities generated through customer interactions.
• Answer phone calls and respond to general customer inquiries.
• Assist with customer records, scheduling, and routine administrative tasks.
• Maintain a professional, organized, and welcoming front desk environment.
• Support promotional materials and customer information.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Skills

Strong communication

Interpersonal skills

Customer-focused

Detail oriented

Sales skills

Organizational skills

Reliability

Professional demeanor

Education

High school diploma or equivalent

Job description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Job Summary

We are seeking a professional and customer-focused Front Desk Representative to create positive first impressions while supporting customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, presenting information, and contributing to a welcoming, results-oriented environment.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate products or solutions.
• Assist with sales opportunities generated through customer interactions.
• Answer phone calls and respond to general customer inquiries.
• Assist with customer records, scheduling, and routine administrative tasks.
• Maintain a professional, organized, and welcoming front desk environment.
• Support promotional materials and customer information.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused personality.
• Confident interacting with customers and visitors.
• Goal-oriented and willing to learn sales skills.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in sales, customer service, hospitality, retail, or front desk support is a plus but not required.

Additional Information

• Competitive salary of $45,000 - $49,000 per year.
• Full-time position with a professional and supportive team environment.
• Career growth and advancement opportunities.
• Ongoing training and professional development.
• Opportunities to strengthen communication, customer service, problem-solving, and leadership skills.
• Collaborative workplace focused on personal and professional growth.
• Opportunity to take on greater responsibilities as your skills develop.