Guest Experience & Front Desk Pro (Training & Growth)

Shik Innovation Group; Austin (TX); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Training and ongoing support

Professional team environment

Opportunities to develop customer 서비스

Administrative skills development

Front desk operations experience

Opportunities for professional growth

Résumé du poste

Shik Innovation Group in Austin, TX is seeking a Front Desk Agent to greet visitors, provide information, and direct inquiries to the right departments. This role involves coordinating appointments, assisting with front desk operations, and maintaining a welcoming reception area.

The ideal candidate enjoys interacting with people, stays organized in a busy environment, and delivers excellent service. Training will be provided, with a professional team environment and opportunities for growth.

Qualifications

• Strong customer service and communication skills.
• Professional appearance and courteous demeanor.
• Good organizational and time-management abilities.
• Attention to detail and ability to manage multiple routine tasks.
• Dependable, punctual, and comfortable interacting with different people.
• Ability to remain calm and helpful in a busy environment.

Responsabilités

• Welcome visitors and customers with a friendly and professional attitude.
• Provide general information and direct visitors to the appropriate person or department.
• Respond to routine inquiries in person and by telephone.
• Assist with visitor registration and maintain organized reception records.
• Help coordinate appointments and communicate schedule updates when needed.
• Keep the reception area clean, organized, and presentable.
• Receive and distribute incoming documents and deliveries.
• Assist with general administrative tasks and front desk organization.
• Maintain confidentiality when handling visitor and company information.
• Collaborate with team members to ensure a smooth visitor experience.

Connaissances

Customer service

Communication

Organization

Time management

Attention to detail

Dependable

Calm under pressure

Professional appearance

Description du poste

Shik Innovation Group in Austin, TX is seeking a Front Desk Agent to greet visitors, provide information, and direct inquiries to the right departments. This role involves coordinating appointments, assisting with front desk operations, and maintaining a welcoming reception area.

The ideal candidate enjoys interacting with people, stays organized in a busy environment, and delivers excellent service. Training will be provided, with a professional team environment and opportunities for growth.