Guest Experience Coordinator

Edurake; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training on front desk procedures

Team-oriented work environment

Skill development opportunities

Career growth potential

Job summary

Edurake in Austin, TX is seeking a professional and organized Front Desk Agent to serve as the primary point of contact for visitors and general inquiries. The successful candidate will help maintain an efficient front desk, communicate information accurately, and support routine administrative activities.

You will welcome visitors, respond to inquiries, answer calls, relay messages, maintain visitor records, and help keep the reception area organized and presentable.

Qualifications

• Excellent verbal communication and customer service skills.
• Professional, welcoming, and organized approach.
• Strong attention to detail and time management.
• Ability to prioritize tasks and manage routine requests independently.
• Comfortable interacting with visitors and working collaboratively.
• Previous reception or administrative experience is an asset but not required.

Responsibilities

• Welcome visitors and direct them to the appropriate person or department.
• Respond to general inquiries in a courteous and professional manner.
• Answer incoming calls, relay messages, and direct requests as appropriate.
• Maintain visitor records and assist with routine administrative documentation.
• Receive and distribute incoming mail and other deliveries.
• Help keep the reception area organized, clean, and presentable.
• Monitor office supplies and notify the appropriate team member when replenishment is needed.
• Provide administrative support for meetings and daily office activities.
• Handle information responsibly and follow company procedures.

Skills

Verbal communication

Customer service

Organized

Attention to detail

Time management

Prioritization

Team collaboration

Reception experience

Job description

Edurake in Austin, TX is seeking a professional and organized Front Desk Agent to serve as the primary point of contact for visitors and general inquiries. The successful candidate will help maintain an efficient front desk, communicate information accurately, and support routine administrative activities.

You will welcome visitors, respond to inquiries, answer calls, relay messages, maintain visitor records, and help keep the reception area organized and presentable.