Guest Experience Front Desk Host

Sage Hospitality Group; Savannah (GA); On-site; USD 24,000 - 42,000; Full time

Job summary

Sage Hospitality Group in Savannah, GA is hiring a Front Desk Host to greet arriving guests, handle check-in/check-out, and provide accurate information with a courteous and professional manner.

Responsibilities include processing reservations, assisting guests with inquiries, and maintaining good relations to ensure a smooth stay. This role requires English fluency, basic math and cash handling, and strong multitasking abilities.

Qualifications

• High school diploma and basic math skills; cash handling knowledge.
• Past experience dealing with the public and customer service basics.
• Fluent in English (spoken and written).
• Able to manage multiple tasks with accuracy and attention to detail.
• Courteous, organized and professional demeanor.

Responsibilities

• Greets guests and completes check-in procedures using manual and computerized methods.
• Handles check-out and closes guest accounts, preparing rooms for next occupancy.
• Processes reservations and communicates hotel rates and information to guests.
• Answers inquiries by phone and in person, providing timely information and assistance.
• Maintains guest relations with timely, knowledgeable responses and professional demeanor.

Skills

Cash handling

Guest services

English fluency

Multi-tasking

Communication skills

Education

High School diploma

Job description

Sage Hospitality Group in Savannah, GA is hiring a Front Desk Host to greet arriving guests, handle check-in/check-out, and provide accurate information with a courteous and professional manner.

Responsibilities include processing reservations, assisting guests with inquiries, and maintaining good relations to ensure a smooth stay. This role requires English fluency, basic math and cash handling, and strong multitasking abilities.