Guest Experience Front Desk Coordinator

Alphabe Insight Inc; Los Angeles (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Mentorship and training

Collaborative work environment

Job summary

Alphabe Insight Inc. is seeking a friendly Front Desk Representative to be the first point of contact for our Los Angeles office. You will greet guests, direct calls, manage appointments, and perform administrative tasks to ensure smooth daily operations.

The ideal candidate has strong communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment, with a focus on providing excellent visitor and client experiences.

Qualifications

• High school diploma or equivalent; additional certification is a plus.
• Proven experience as a front desk representative, receptionist, or similar role preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
• Ability to remain professional and courteous with a positive attitude at all times.
• Strong problem-solving skills and the ability to handle challenging situations calmly.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls promptly and courteously.
• Manage and schedule appointments and meetings efficiently.
• Maintain security by following procedures and controlling access to the building.
• Handle incoming and outgoing mail and deliveries.
• Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
• Provide information and directions to visitors and clients as needed.

Skills

Verbal and written communication

Organizational skills

Multitasking

Professional demeanor

Problem-solving under pressure

Education

High school diploma or equivalent

Additional certification is a plus

Tools

Microsoft Office Suite

Basic computer skills

Job description

Alphabe Insight Inc. is seeking a friendly Front Desk Representative to be the first point of contact for our Los Angeles office. You will greet guests, direct calls, manage appointments, and perform administrative tasks to ensure smooth daily operations.

The ideal candidate has strong communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment, with a focus on providing excellent visitor and client experiences.