Guest Experience & Front Desk Coordinator

Resurrection, A United Methodist Church; Leawood (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Resurrection, A United Methodist Church is seeking a First Impressions Coordinating Assistant in Leawood, KS. This full-time, hourly role focuses on greeting visitors, handling inquiries, and supporting volunteers at the Leawood Location.

The position requires strong communication, organization, and customer-service skills within a faith-based community. The role includes coordinating volunteers, managing staff communications, and maintaining schedules and information desk operations to ensure a

Qualifications

• High school diploma or equivalent required.
• 1–2 years of reception/administrative experience.
• Excellent interpersonal skills over the phone, in writing, and in person.
• Strong organizational, administrative, multitasking, and time-management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to remain calm and composed under pressure.
• Flexibility to adapt to changing priorities.
• Positive attitude and a genuine passion for providing exceptional service.
• Physical ability to sit for extended periods and lift, push, or pull 35 lbs.

Responsibilities

• Assist callers, walk-ins, and email inquiries as the church's first point of contact.
• Acknowledge and respond to emails, voicemail, and inquiries within four business hours during normal hours and by the next business day for after-hours communications.
• Recruit, onboard, train, schedule, and support information desk volunteers at the Leawood Location, and manage volunteer schedules.
• Sort and distribute mail and locate/retrieve packages.
• Prepare and distribute staff announcements each Monday and Thursday.
• Maintain Leawood Location daily slides and event schedules, ensuring accuracy of times and room assignments.
• Assist staff and volunteers with workroom equipment and office supplies.
• Maintain awareness of church-wide events and location-specific information to direct inquiries.
• Provide administrative and operational support to the Executive Assistant to the Senior Pastor as needed.
• Other duties as assigned.

Job description

Resurrection, A United Methodist Church is seeking a First Impressions Coordinating Assistant in Leawood, KS. This full-time, hourly role focuses on greeting visitors, handling inquiries, and supporting volunteers at the Leawood Location.

The position requires strong communication, organization, and customer-service skills within a faith-based community. The role includes coordinating volunteers, managing staff communications, and maintaining schedules and information desk operations to ensure a