Guest Experience & Front Desk Coordinator

Harbor Wholesale; Lacey (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Vacation time

Sick time

Personal floating holiday

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Job summary

Harbor Wholesale is hiring a corporate receptionist to be the friendly, professional first point of contact in our office lobby. You will greet guests, answer phones, route inquiries, and support the Customer Service Team in a fast-paced environment.

This role requires a High School Diploma, 2+ years of front-desk or customer-facing experience, proficiency with MS Office, and a courteous, confidential approach.

Qualifications

• Front desk or receptionist experience with professional demeanor.
• MS Office proficiency including Outlook.

Responsibilities

• Greet visitors in person and by phone, directing calls to appropriate departments.
• Check in visitors and issue visitor badges.
• Maintain security and confidentiality in the reception area.
• Process customer orders, shipping documents, and credit requests accurately.
• Assist customers with order pickups and payments.
• Maintain office supply levels and postage meters as needed.
• Collaborate with teams across departments to support operations.

Skills

Front desk experience

Customer service

Phone handling

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Harbor Wholesale is hiring a corporate receptionist to be the friendly, professional first point of contact in our office lobby. You will greet guests, answer phones, route inquiries, and support the Customer Service Team in a fast-paced environment.

This role requires a High School Diploma, 2+ years of front-desk or customer-facing experience, proficiency with MS Office, and a courteous, confidential approach.